No, this could potentially affect the proper functioning of the iron.
Use only tap water in your steam iron. If the water is very hard, we advise you to mix the tap water with half distilled or demineralised water. Do not use scented ironing water (including Vaporesse!) in the steam iron. Ideally, empty the water reservoir after every ironing session.
You can clean the sole plate as follows:
1)Plug the iron into the wall socket and set the thermostat button to “minimum”.
2)Remove the plug from the wall socket as soon as the light has switched off.
3)You can then use a plastic scouring pad to clean the still tepid sole plate.
4)You can do this with the green (plastic) abrasive side. Moisten the sponge with plain tap water. Never use cleaning or descaling agents.
Because the iron is new, it takes a while for the water to flow from the water tank via the pump to the steam chamber. If necessary, you can press the steam button several times at intervals to activate the steam.
Yes, for your safety irons should always be connected to a grounded outlet.
There's nothing wrong with your iron. This is the normal operation of the thermostat. It works to keep the temperature constant, and therefore switches on and off again.
Check to see whether the thermostat setting matches the ironing instructions in your clothes. If the sole plate is too hot, it will remain stuck to the ironed clothes. Starch may also cause it to stick. It is preferable to spray the starch on the rear of the clothes to be ironed.